At Crown Fabric Protection, we aim to make your service experience smooth, efficient, and hassle-free. To help us deliver the best possible results, here are a few simple steps you can take to prepare your space before our technician arrives:
- Inform everyone living or working at the site about the upcoming Crown Fabric Protection application service. Let them know about the guidelines here so there are no surprises. Please don’t schedule any other service visits that may interfere with us during the application time. If unavoidable then make sure to tell us so that we can come up with a workaround.
- Remove any loose personal items such as clothes, toys, books, blankets, or electronics from areas getting treated. This ensures nothing gets misplaced and our technician has a clear space to perform our service.
- For rugs or carpets you need to take away small furniture pieces – chairs, ottomans, lamps, side tables. Important: Tell us if bigger items like sectionals or sofas need moving so we send enough technicians.
- Point out any existing stains, spots, damaged or soiled areas to the technician. This allows them to spot clean stains and marks to try to remove them as best as possible. Not all stains and marks can be removed and damage can’t be cleaned as it needs to either be repaired or replaced.
- Our technician may ventilate the space by opening windows and doors when possible and only if required. Water-based fabric protectors don’t need to be applied in a ventilated area so don’t worry if you don’t see our technician ventilate the room because they will know what they’re doing.
- Please keep people and pets away from items and areas being treated during the application process. Our technician needs to perform our service uninterrupted to ensure that they can apply the fibre protection evenly over the entire surface of what they’re protecting.
- We recommend keeping people and pets away from treated items for 2-4 hours after finishing the application. This allows ample time for drying and bonding to fibres during the curing process. For the actual effects of the treatment to work is typically from the 48 hour mark.
- You can now enjoy your protected upholstery, carpets, rugs, and furnishings.
What to Expect on the Day of Service
At Crown Fabric Protection, we pride ourselves on delivering a professional, punctual, and polished experience from start to finish. Here’s what you can expect when we arrive to protect your valuable fabrics:
1. Friendly and Professional Arrival
Our uniformed technicians will arrive at the scheduled time with all necessary equipment and supplies. We respect your space, and we always take the time to introduce ourselves, walk you through the process, and answer any last-minute questions.
2. Pre-Inspection of Fabrics
Before we begin, our technician will assess the condition, material type, and current cleanliness of your fabrics. This allows us to tailor our application to each item — ensuring the right protection product is used for maximum effectiveness and safety.
3. Spot Testing (if needed)
For delicate or unusual fabrics, we perform a discreet spot test to ensure compatibility. This is part of our quality assurance process, especially important for vintage, designer, or high-end materials.
4. Precision Application
Using industry-grade equipment and proven techniques, we apply the fabric protector with even coverage and care, making sure every fibre is treated. This step is done methodically to avoid over-saturation and to achieve uniform protection.
5. Curing and Drying Time
After application, fabrics need time to dry. While most surfaces are touch-dry within a few hours, full curing can take up to 24 hours depending on the product and ambient conditions. We’ll advise you exactly how long to wait before using the treated area.
Aftercare Tips for Best Results
To ensure you get the most from your fabric protection treatment, here are a few simple aftercare tips:
1. Avoid Immediate Use
Please avoid sitting on or touching the treated fabrics until fully dry. This helps the treatment bond effectively to the fabric fibres.
2. Clean Spills Promptly
Fabric protection helps prevent stains — but acting quickly is still best. If a spill occurs, blot (don’t rub) with a clean cloth to remove excess liquid. Most spills will lift easily thanks to the protective barrier.
3. Use Mild Cleaning Agents
When cleaning treated fabrics, avoid harsh chemicals or abrasive brushes. A gentle upholstery cleaner or mild soap solution is usually enough. Always patch test first if unsure.
4. Schedule Maintenance Treatments
To maintain optimal protection, we recommend reapplication every 12 to 18 months, depending on usage and exposure. For high-traffic or high-risk areas (e.g. commercial settings, marine or aviation use), more frequent maintenance may be beneficial.